Last Updated: May 10, 2025
Welcome to AutomexTech. These Terms of Service (“Terms”) govern your access to and use of our website (https://www.automextech.com), services, and content, including web hosting, training programs, IT solutions, and blog content (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree with these Terms or the Privacy Policy, please do not use our Services.
1. About AutomexTech
AutomexTech is a Multi-Tech Services Company providing secure, open-source solutions for enterprises. Our Services include:
Web Hosting: Fast, reliable, and scalable hosting solutions.
Training Programs: Expert-led courses on Red Hat, DevOps, OpenShift, RHEL Administration, and data analysis, offered online or onsite.
IT Solutions: Custom system integration, Red Hat consulting, Ansible automation, and OpenShift virtualization.
Blog: Educational articles supporting the open-source community.
Partnerships: Collaboration with Red Hat to deliver optimized IT solutions.
The Services are owned and operated by AutomexTech, based in Egypt.
2. Eligibility
To use our Services, you must:
Be at least 18 years old or have legal guardian consent if under 18.
Provide accurate, complete, and current information when creating an account or purchasing Services.
Comply with these Terms and all applicable laws.
3. Acceptance of Terms
By accessing or using our Services, including browsing our website, creating an account, purchasing web hosting, enrolling in training programs, or engaging IT solutions, you agree to these Terms and our Privacy Policy. If you use our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
4. Accounts
4.1 Account Creation
You may need an account to access certain Services (e.g., web hosting, training platforms). You agree to provide accurate and complete information during registration.
You are responsible for maintaining the confidentiality of your account credentials (e.g., username, password) and for all activities under your account.
4.2 Account Security
Do not share your password with third parties or allow unauthorized access to your account.
Notify us immediately at privacy@automextech.com if you suspect unauthorized access or a security breach.
4.3 Account Termination
You may terminate your account by contacting us via https://www.automextech.com/contact or discontinuing use of the Services.
We may suspend or terminate your account without notice if you violate these Terms, engage in unlawful activities, or for any other reason at our discretion (e.g., non-payment for hosting or training services).
Upon termination, your access to the Services will cease, and we may delete your data, subject to our Privacy Policy and applicable laws.
5. Use of Services
5.1 Acceptable Use
You agree to use our Services in compliance with these Terms and applicable laws. You may:
Access our blog for educational purposes.
Purchase web hosting plans for legitimate websites.
Enroll in training programs for personal or professional development.
Engage our IT solutions for lawful business purposes.
5.2 Prohibited Activities
You agree not to:
Use the Services for illegal, fraudulent, or unauthorized purposes.
Post or transmit harmful content, including malware, viruses, or phishing materials.
Engage in harassment, hate speech, or spamming via comments or other user-generated content.
Infringe intellectual property rights (e.g., copyrights, trademarks) of AutomexTech, Red Hat, or third parties.
Attempt to gain unauthorized access to our systems, servers, or user accounts.
Overload or disrupt our servers (e.g., DDoS attacks on hosting services).
Use our Services to compete against AutomexTech or replicate our offerings.
5.3 User-Generated Content
You may submit comments on our blog or provide feedback via forms. You grant AutomexTech a non-exclusive, worldwide, royalty-free license to use, display, and moderate your content in connection with our Services.
We reserve the right to remove or moderate content that violates these Terms or is deemed inappropriate.
6. Paid Services
6.1 Web Hosting
Hosting plans are subject to pricing, features, and terms outlined on our website.
You agree to pay all applicable fees and taxes on time. Non-payment may result in suspension or termination of your hosting account.
We aim to provide reliable hosting but do not guarantee uninterrupted service. Downtime may occur due to maintenance or unforeseen events.
6.2 Training Programs
Course fees, schedules, and delivery methods (online or onsite) are specified during registration.
You may access course materials only for personal use and may not redistribute them without permission.
We reserve the right to modify course content, instructors, or schedules with notice.
6.3 IT Solutions
IT solutions (e.g., Red Hat consulting, Ansible, OpenShift) are subject to project-specific agreements, which supplement these Terms.
You agree to provide accurate project requirements and cooperate with our team to ensure successful delivery.
6.4 Refunds
Refund policies for hosting, training, or IT solutions are outlined on our website or in project agreements. Contact us at privacy@automextech.com for refund requests.
Refunds are not guaranteed for services already rendered (e.g., completed courses, delivered IT projects).
7. Intellectual Property
All content on our website and Services, including articles, course materials, software, logos, and designs, is owned by AutomexTech or our licensors (e.g., Red Hat for specific training content) and protected by copyright, trademark, and other laws.
You may use our content for personal, non-commercial purposes (e.g., reading blog posts, completing courses) but may not reproduce, distribute, or create derivative works without written permission.
Any Red Hat-related content (e.g., RHEL, OpenShift, Ansible materials) is subject to Red Hat’s intellectual property rights and usage terms.
8. Confidentiality
8.1 Your Obligations
You agree not to use confidential information obtained through our Services (e.g., proprietary IT solutions, course materials) to compete with AutomexTech or harm our business. Confidential information includes non-public data about our operations, clients, or technology.
8.2 Our Obligations
We will protect your confidential information (e.g., project details, account data) as outlined in our Privacy Policy, except where required by law or with your consent.
8.3 Exclusions
Information that is publicly available, independently developed, or rightfully obtained from third parties is not considered confidential.
9. Disclaimers
As-Is Basis: Our Services are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
Service Availability: We strive to maintain reliable Services but do not guarantee uninterrupted access to our website, hosting, or training platforms. Downtime may occur due to maintenance, upgrades, or external factors.
Third-Party Content: We are not responsible for third-party content, services, or links (e.g., Red Hat tools, payment processors) accessed through our Services.
Accuracy: While we aim to provide accurate blog articles and course materials, we do not warrant their completeness or suitability for your needs.
10. Limitation of Liability
To the fullest extent permitted by law, AutomexTech, its affiliates, and partners (including Red Hat) shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
Use or inability to use our Services (e.g., hosting outages, course unavailability).
Errors or inaccuracies in content.
Unauthorized access to your account or data.
Third-party actions or services.
This limitation applies even if we have been advised of the possibility of such damages. Your sole remedy for dissatisfaction is to stop using the Services.
11. Indemnification
You agree to indemnify and hold harmless AutomexTech, its affiliates, officers, employees, and partners from any claims, damages, or losses (including legal fees) arising from:
Your violation of these Terms.
Your use or misuse of the Services.
Your infringement of third-party rights (e.g., intellectual property, privacy).
Your user-generated content.
12. Termination
12.1 By You
You may stop using our Services at any time.
To terminate paid services (e.g., hosting, training), follow the cancellation process on our website or contact us at privacy@automextech.com. Data retrieval or refunds are subject to our Privacy Policy and refund policies.
12.2 By AutomexTech
We may suspend or terminate your access to the Services, without notice or liability, for reasons including:
Breach of these Terms (e.g., prohibited activities, non-payment).
Legal requirements or investigations.
Protection of our systems or users.
Upon termination, your rights to access the Services cease, and we may delete your data, subject to applicable laws.
12.3 Surviving Provisions
Provisions related to intellectual property, confidentiality, disclaimers, liability, indemnification, and governing law will survive termination.
13. Force Majeure
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of Egypt, without regard to its conflict of law provisions.
14.2 Dispute Resolution
Any disputes arising from these Terms or your use of the Services shall be resolved through good-faith negotiation.
If negotiation fails, disputes shall be submitted to binding arbitration in Cairo, Egypt, under the rules of the Cairo Regional Centre for International Commercial Arbitration. Each party shall bear its own costs, unless otherwise determined by the arbitrator.
You may also pursue claims in small claims court, if applicable, or seek remedies under consumer protection laws in your jurisdiction.
14.3 No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
15. Changes to These Terms
Significant changes will be communicated via email (for registered users) or a notice on our website at least 14 days before taking effect.
Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms. If you do not agree, stop using the Services.
Check this page regularly for updates. The “Last Updated” date indicates the latest revision.
16. Contact Us
For questions, concerns, or to exercise your rights under these Terms, please contact us at:
Email: privacy@automextech.com
Website: https://automextech.com/contact-us/